Dear Chuck

Good morning! Spring's flowers are finally blooming and the warmth is coming! This newsletter starts with the importance of trust in leadership. We're also going to share a wonderful infographic from our partners at Target Training International.

As always, past newsletters are at, and click Resources at the top of the page.  

Chuck Bower, 574-361-6166
Strategies for Success: Leadership and Building Trust 
Trust is part of the formula for any successful team or organization. Without trust, employees may feel disengaged, unmotivated, or unsure about their boss or their role in the company. As a leader, it's crucial to work hard to build and maintain trust with your team. In this blog post, we'll explore some strategies for building trust as a leader.

Communication is Key!

Open and honest communication is essential for building trust with your team. As a leader, it's important to communicate regularly with your team members, providing clear expectations, feedback, and guidance. By keeping your team informed about organizational goals, challenges, and successes, you can build trust and create a sense of transparency within the organization. Remember the adage, repeat the message 7 times in 3 different ways.

Hold Yourself and Your Team Accountable

A crucial problem faced by all leaders is their approach to handling poor performance. Not only is trust built when a leader confronts a poorly performing team member, but trust is also strengthened with the rest of the team. As Randy Conley states in a recent blog post, it is a “moment of trust” which will either build or erode the relationship.  The best leaders, by the way, hold themselves to a higher standard than others.

Follow Through on Commitments

One of the most critical ways to build trust with your team is to follow through on your commitments. If you promise to complete a task or deliver a project by a specific deadline, it's important to follow through and meet that commitment. Leadership by example never goes out of style.

Show Empathy and Understanding

As a leader, it's essential to show empathy and understanding towards your team members. Whether it's listening to their concerns or taking steps to address their needs, showing that you care about their well-being can help build trust and foster a positive working environment. By demonstrating a willingness to understand and support your team members, you can build trust and create a sense of camaraderie within the organization.

Encourage Collaboration and Teamwork

These aspects are essential for building trust within the organization. As a leader, it's important to encourage collaboration and create opportunities for team members to work together on projects and initiatives. By fostering a culture of teamwork and encouraging open communication, you can build trust and create a sense of shared ownership within the organization. Don't forget - the best leaders give credit to others, and take their share of the blame.

Lead by Example

Finally, as a leader, it's essential to lead by example. By demonstrating the values and behaviors you expect from your team members, you can build trust and create a sense of shared purpose within the organization. By leading with integrity, empathy, and transparency, you can set the tone for the entire organization and create a positive, trust-building environment. Building trust as a leader is essential for creating a positive, productive work environment. By focusing on communication, accountability, follow-through, empathy, collaboration, and leading by example, you can build trust with your team members and foster a culture of success within the organization.
From the TTI Success Insights Blog: 5 Red Flags While Interviewing
Jaime Faulkner, with Target Training International, recently provided an excellent infographic that identifies 5 key no-no's for vigilant interviewing. In her recent blog post, she points out several characteristics that poor candidates depict and embody.  Get this infographic!

Which is worse? The "buzzwordy", acronym-laden candidate? The egotistical candidate? Or the no-questions candidate? Perhaps it is the candidate that never made a mistake.

Spring 2023

Hawthorne Services, LLC
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Goshen, IN 46527
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