From dysfunctional team dynamics to weak hiring processes, people problems form obstacles that hinder improvement of organizational culture.
These solutions identify and restore weak or missing systemic elements in an organization. The result is an Exceptional Business — one that is high-functioning and highly profitable.
“Grow your team, strengthen your business.”
Does that sound backwards? At Hawthorne Services, we are intentional about the phrase, “growing” your team.
A team of “A” players, using the right tools and processes, will plan and execute well. The right team makes your business stronger and growth predictable.
Our focus is to build value in the two key areas that matter. We attack People Problems and organizational Planning and Execution with tools and solutions to improve the bottom line.
Hawthorne Services Growth Tools
PXT Select™ assessment
TTI Emotional Quotient™
DISC (Talent Insights)
About Chuck and Hawthorne Services
Chuck Bower coaches business leaders to develop strong and profitable organizations. Using a variety of diagnostic tools, Chuck helps solve their people problems and planning and execution challenges.
As a partner with Hawthorne Services, he provides innovative tools that make hiring, selection and succession a more objective process. His tools make hiring Simple, Human, and Smart. Chuck also offers leading assessments in the DISC, Motivators and Emotional Intelligence space.
Chuck helps businesses solve their hidden problems using diagnostic tools that identify missing or weak elements. One of those tools, Organizational ReWilding, shows how to restore resilience, vitality, and dynamic order in the business ecosystem.
FROM THE BLOG
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Drop Hawthorne Services a line
Bob Wilmore, HR Manager, Universal Bearings
"Universal Bearings was in need of a skills test that could tell us the mechanical abilities of applicants, which could then be used as part of our training process. Hawthorne’s test was the best one I could find that not only matched our needs, but was also affordable. So far, the tests results have proved to be a pretty good gauge of how each person has performed once each person’s training period was completed."
Paul Maich, Vice President, American Containers, Inc.
"Our experience working with Hawthorne has been excellent. We find that using their candidate analysis service, in combination with our own interviewing process, helps us make more quicker and more effective hiring decisions. Their testing metrics provide information specific to the job we are filling. Chuck delivers any interpretations or clarifications we may seek in a clear, pragmatic, and timely manner, and we plan to continue involving Hawthorne in future hiring situations."
Anonymous Employment Manager
"We work to recruit and hire the best possible candidate for our full time job opportunities. On the factory side of hiring we have used various standard skill testing products that yielded low value in understanding how a candidate would perform in our working environment. Recently we worked with Hawthorne Services to design a unique industrial skill test that correlates in detail to some of our technical background required in sheet metal fabrication. The design process was very thorough and Chuck did most of the heavy lifting. Currently, we have a unique tool that yields objective results, EEO compliant, and simple to use. I would highly recommend Hawthorne Services as a solution to your skill testing needs."
Ray Johnson, California
"Chuck helped me in many different ways. There were several dimensions that Chuck helped me in and ultimately made a huge difference in my life and guided me and redirected me with very helpful insights. Chuck offered different tools for me to use and learn from, tools that will be invaluable to me into the future. I am grateful to have met Chuck and I was certainly empowered because of him."
Todd Lemons, Bethel College Director of Infrastructure Services
"The coaching I received from Chuck and Hawthorne Services greatly improved my management skill set. Chuck took interest in my position and myself as a person to put together a solid plan. I would highly recommend Hawthorne Services for the new manager/supervisor or for people like myself, who have been in management for a number of years, but wanted to move to the next level."
Georganna Geraghty, Schafer Industries Corporate HR Manager
"The Hawthorne machinist testing solution that was custom developed for Schafer Industries is key to our organizational success. The solution that was created by them for Schafer Industries has met or exceeded our expectations over the years with ease of use, with web accessibility, and the provision of immediate results. Hawthorne created this solution almost four years ago in response to our need to identify training and development area of our skilled labor workforce and we have been successfully using it since that time with no maintenance necessary. This value added assessment application standardizes the identification of specific skills and permits our organization to focus on the training needs of our manufacturing workforce. Ultimately, this increases our competitive advantage and leads to reduced costs for the manufacture of a higher quality product. I consider the custom built Hawthorne to be a vital part of our skills identification and development initiative."
JTS, South Bend, Indiana
"Through coaching from Chuck Bower I have reached a new level of leadership and management and have grown exponentially. This is very important given I was a new manager, and over the course of our coaching, my eyes were opened to a whole new way of leading and managing. Both my company and myself, professional and personally, have benefited from this learning experience."
"I worked with Chuck Bower over the course of 2015 and most of 2016 as I was transitioning from work to home and self-directed activities. Chuck provided excellent coaching on the proper approach to take with regard to separation from a long-time employer and the transition went very well as a result. Further, Chuck provided good ideas and personal contacts with regard to my new endeavor that have been very helpful. He was always available by email and phone outside of our regular in-person meetings, and has continued to stay in touch."
Steve Fidler, President, Kuert Concrete, Inc.
"I asked Chuck to meet with a key manager of mine who struggled with time management and delegating responsibilities amongst a few other things. We were in an expansion mode and his weaknesses were really becoming exposed. Chuck met with my manager and during their meetings he was able to establish a level of trust and confidence with my employee and was able to get him to open up and understand his shortcomings in these areas. I have seen a significant improvement in these areas and my employee now recognizes when he falls back into some of his old habits and can correct it on his own. Chuck was very helpful in developing my manager's communication skills, ability to delegate responsibilities and hold people more accountable as well as making him more self-aware of his behaviors. I would recommend Chuck to anyone who is looking for a professional coach to help develop leadership skills within your work force."
J.S., Brownsville, Texas
"Chuck focuses on what the client wants to achieve and how to get there. It is exactly what I needed. He follows the client closely, is a good listener. Chuck was encouraging and supportive. I learned about possibilities that are available for me. I'm more motivated and clear about the next steps. Chuck is a calm, caring and supportive coach. He shared resources and his knowledge when I requested it."
Mike Donley, All American Homes, LLC, Former Director of Marketing Communications
"Working with Chuck was a pleasure. Even when confronted with a tough task he would always make the extra effort to find a way to resolve any issue I had. He and I worked together on several projects and he was always positive and proactive in his approach. I highly recommend Chuck as a true professional."
Dan Adams, Manufacturing Technology, Inc., VP & Owner
"Our company engaged Hawthorne Services to facilitate a critical family business discussion amongst the multiple owners. This was a very delicate situation that required innate knowledge of the individual personalities and styles. Effective facilitation of this discussion made the process proceed very smoothly and efficiently. Without such help, this discussion could have taken much longer than needed without a detailed plan of action or results."